FREQUENTLY ASKED QUESTIONS

1) What is the format of this program?

4h modules 4 times for groups of 8 people

2) But is this a negotiation course? Yes and no.

YES, because it shares one of its objectives, which is to get more enhancing relationships.

NO, because it encompasses much more and for many more people, who do not "negotiate" as such in their daily lives, but who face or should face challenging conversations.

3) Is it a sales course then? Yes and no.

YES, because when sellers do the program, they end up with many more tools to increase their level of personal influence and end up selling more and forging closer ties with their customers.

NO, because many non-salespeople carry out the program and end up with many more tools to gain influence and personal impact with others.

4) Is it a communication course? Yes and no.

YES, because you will learn communication patterns and tools that will allow you to be more clear, concise and persuasive speaking and writing emails.

NO, because you are not only going to learn communication tools. You will learn to think differently, to strengthen ties, to be bolder, to have a better time with others.

5) Why multiple modules?

87% of what is learned in training programmes is forgotten after 30 days. The SMART SKILLS program is configured to minimize this phenomenon. Several days of training to develop the following:

• How to rigorously prepare challenging conversations with negotiation tools applied to multiple scenarios
  
• How to pitch in an attractive, clear and powerful way.
  
• How to ask the most powerful questions in the most challenging conversations
  
• How to write clearer, more concise and powerful emails
  
• How to better listen to the other

After that, access to a unique platform to prepare challenging conversations and build all types of emails.

6) What is the whole method based on?

Multiple academic studies from different fields: non-violent communication, influence, negotiation, effective presentations, emotional intelligence, writing skills, cognitive psychology and sales. All of this with a clear humanistic approach.